Returns & Exchanges

At Aviva Wholesale Florida, we strive to ensure your fashion business thrives with high-quality merchandise; however, if you are not satisfied with your purchase, we accept returns on unworn items within 14 days of delivery.

Return Process

• 1.
  Initiate Your Request

  Contact our support team with your order number and details of the fashion items you wish to return to receive a Return Merchandise Authorization (RMA).

• 2.
  Prepare the Package

  Securely pack the items in their original packaging, ensuring all tags are attached and the products show no signs of wear or customization.

• 3.
  Ship to Our Warehouse

  Affix the provided shipping label or use your preferred carrier to send the package back to our Florida distribution center for inspection.

• 4.
  Quality Inspection and Refund

  Once our team verifies the condition of the returned apparel, we will process your refund or store credit within 5-7 business days.