Frequently Asked Questions
Everything you need to know about shopping with Aviva Wholesale Florida.
What is the minimum order quantity for wholesale pricing?
To qualify for our wholesale rates, we require a minimum order value of $100. This allow us to provide the most competitive pricing for our fashion retail partners.
How long does shipping take within Florida?
Orders within Florida typically arrive within 1-2 business days. Out-of-state shipping usually takes 3-5 business days depending on the selected carrier and destination.
Do you offer international shipping?
Currently, we specialize in serving the domestic market and US territories. Please contact our support team for specialized freight forwarding inquiries to the Caribbean or Latin America.
What is your return policy for bulk fashion items?
We accept returns on defective or damaged merchandise within 14 days of receipt. Items must be in their original packaging with all tags attached to be eligible for a refund or exchange.
Can I visit your Florida warehouse to pick up my order?
Yes, we offer a 'Local Pickup' option at checkout. Once your order is processed, you will receive a notification that your items are ready for collection at our central Florida facility.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, and wire transfers for high-volume bulk orders.